All orders are processed within 2-3 business days upon receipt. Prices quoted are valid in the Americas only, payable in US currency and are subject to change without notice. Since most orders are shipped via UPS Ground, please provide a street delivery address. (We are sorry; however, we cannot deliver to Post Office boxes). Please allow approximately 7-10 business days for delivery in the continental U.S., 15 business days for Canada (CANPAR or Canadian Parcel), and 20 to 30 business days for Mexico and Latin America. Orders shipping to Alaska and Hawaii will ship via UPS Blue (2-3 day service) and will be subject to additional shipping charges. All orders are subject to possible delays due to product availability and issues outside of our control, such as weather delays and Customs issues. If you need your order faster, express services are available at an additional charge.
All orders are processed within 2-3 business days upon receipt. Since most orders are shipped via standard mail, please provide a street delivery address. (We are sorry; however, we cannot deliver to Post Office boxes). Please allow the following shipping times (shipping with standard mail):
Deliveries within Germany or to Austria: Approximately 3-5 business days
Deliveries to Northern Europe: Approximately 7-14 days
Deliveries to Southern Europe: Approximately 8-21 business days
Deliveries to Africa, Asia or Australia: Approximately 12 -28 business days
All orders are subject to possible delays due to product availability and issues outside of our control, such as weather delays and Customs issues. If you need to receive your order faster, express services are available at an additional charge.
Or, if you have any questions / concerns and would rather call your local Customer Service team, their phone numbers are available here.