Which communications should I expect?

Below are all the communications you may receive in relation to the MyPublication process: 

  • Upon your article entering Production
    • An email will be sent to you, inviting you to access a link to the MyPublication process for your article.
      This link expires after 5 days.
  • During the MyPublication process
    • If you are identified as potentially eligible for APC coverage under a Compact agreement:
      • An email will be sent to you informing you of the decision made by your institution's Approval Manager and inviting you to complete the MyPublication process.
  • Upon completing the MyPublication process
    • If you ordered Open Choice:
      • An email will be sent to you confirming your order and the amount which will become due upon your article's online publication
    • If you ordered colour figures/offprints (incl. e-offprints)/posters: 
      • An email will be sent to you confirming your order and the amount which will become due upon your article's assignment to an issue
    • If you chose to publish your article under the subscription model:
      • An email will be sent to you confirming that you have transferred copyright to Springer. 
  • Upon your article's online publication
    • If you ordered Open Choice: 
      • An email will be sent to you, inviting you to access a link to the APC payment pages for your article.
        This link expires after 28 days and an invoice will automatically be issued if you do not complete the payment pages.
      • 3 reminder emails may be sent throughout that 28 days period if you do not complete the payment pages.
  • Upon your article's assignment to an issue
    • If you ordered colour figures/offprints (incl. paid e-offprints)/posters: 
      • An email will be sent to you, inviting you to access a link to the payment pages for your order.
        This link expires after 28 days.
      • 3 reminder emails may be sent throughout that 28 days period if you do not complete the payment pages.

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