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COUNTER Usage Reporting
Is robotic usage included in the COUNTER reports?
Where can I find usage reports for my society?
Where can I see the SpringerReference usage?
Who is my contact for online usage reports?
Why do I see downloads for content our institution doesn’t have a license for? What are all the conditions under which unlicensed content can register a download?
Why do older reports for the same account have different numbers for individual packages, collections, copyright years etc.?
Will there be a feature allowing filtering of COUNTER reports by eBook package and copyright year?