Springer Nature no longer issues refunds through checks. Refunds are processed through wire transfer or ACH transactions.
Note: If you've paid by credit card that will be the refund method. Please do not submit your credit card information.
How to receive your Refund:
To receive a refund please contact our Customer Service Team at Contact Us and provide the following information:
1. Subject Line (Refund Request)
2. Essential Information to include:
- Invoice or Order Number: Reference this information for the purchase. Please attach a copy if available.
- Item Description: Include the name of the title, ISBN number.
- Purchase Details: Include where and when the materials was purchased ( website, vendor and date).
- Reason for Refund: State why you are requesting a refund (e.g., defective item, incorrect product).
Refunds are processed through wire transfer or ACH transactions. Please include the information listed below to process your refund.
- Bank Name
- Name on Account
- Account Number
- Routing Number
- Account Type (Checking or Savings)
- Swift Code (if known) + IBAN number