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SpringerLink Quick Reference Guide
SpringerLink Administrator Guide
Introductory tutorials for Librarians
Does SpringerLink work on mobile devices?
Can my users take advantage of personalization features on the Springer platform?
Why does the "Search within this" search box disappear in smaller browser windows?
My SpringerLink account is Inactive?
Athens and Shibboleth Federated Access for Springer
Can I add a 'link out' from SpringerLink to my library?
In what formats is content available in SpringerLink and Springer for R&D?
Is SpringerLink compatible with using an iPad?
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The "Download Book" link is missing from a book. Why?
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Who do I contact for access issues?
Can I see what IP ranges SpringerLink associates with my organization?
Can more than one person at a time access an article, chapter, protocol etc.?
What is an Association Code?
Can my institution have Shibboleth access?
How long does auto-association last?
How can my users access content on SpringerLink or Springer for R&D?
Problems with WAM Proxy?
Admin Dashboard Home Page
PDF download problems
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What are the search options in SpringerLink?
Is there an advanced search in SpringerLink?
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Access the Admin Dashboard / Portal
Activate my administrator account?
Configure a proxy to work with Springerlink
Obtain usage statistics / COUNTER reports for my organization?
Associate users / set up remote access via a login account?
Manage membership for my organization on SpringerLink?
View a list of my organization's entitlements?
How do I enter my association code for activating access?
Check which email is registered to my Springer account?
Display my organization's logo for our users on SpringerLink?
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Some previously available content is missing from SpringerLink.
Where can I find 'Klinische Wochenschrift' Print ISSN: 0023-2173?
Clinical Orthopaedics and Related Research (CORR)
Introduction to Statistical Learning with Applications in R
Missing issues from the issue count
Earlier volumes of the journal are not available on SpringerLink why?
Monatsschr Unfallheilkd Versicher Versorg Verkehrsmed
Missing full-text articles in the early volumes of Computational Statistics
Download PDF provides the wrong entry/chapter?
Where can I find a title list of the journals and books included in my content package?
An account already exists for my email address?
How to obtain permission to reuse Springer Nature content not available online on SpringerLink
What are SpringerAlerts?
Does content include any digital rights management (DRM)?
Where can I find a Journal Catalog/Subscription list?
What is the username/password for my Springer account?
Translation and Reprint Rights
Where can I find extra/supplementary material for Springer books.
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COUNTER Usage Reporting
AdisInsight Database Usage Reports
SpringerMaterials Database Usage Reports
How are the content formats counted in the COUNTER Reports?
Are COUNTER reports available for consortia?
Where can I find information on SpringerProtocols usage?
How are 'full book downloads' counted in the usage reports?
Do you have a SUSHI service?
Why is the total number of downloads in the COUNTER report sometimes greater than the HTML + PDF totals?
What COUNTER 'Release' do you support?
What is a 'TSV' file?
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What is Springer's CrossMark Policy?
What is Springer's policy regarding corrections and retractions?
What is Springer’s policy regarding Inter-Library Loan (ILL)?
Springer Nature's metadata policy